Blythe H

  • had to take my cat in for a very difficult decision of having her euthanized, and the staff were wonderful. It was urgent & I called for an appointment on the same day to bring her in, and the receptionist was thoughtful enough to call me back when they had a cancellation for an earlier appointment than I was originally booked for. Dr Yao was very warm & professional, as were the receptionist and vet assistant. The doctor was able to tell me exactly what my options were, and didn’t try to sell me any treatments or expensive surgeries for my elderly cat that I couldn’t afford. I never felt pressured in any way and they were incredibly gentle with my sweet  little friend. I for one was very impressed by their kindness, empathy, and professionalism.